Privacy Policy

1) Who we are

OccamCover (“we”, “us”, “our”) operates the website located at OccamCover.com (the “Site”). We provide a platform that helps people request information about life insurance options and may connect those people with third-party providers, brokers, lead buyers, or marketing partners (“Partners”).

2) The information we collect

We may collect the following types of personal information:

Contact details: name, email, phone number, postcode/suburb/state.

About you: date of birth/age range, smoking status, employment details, income range, and other eligibility/quote-related details you choose to provide.

Technical data: IP address, device identifiers, browser type, pages viewed, referral URL, and interactions with the Site.

Marketing preferences: opt-in/opt-out preferences and communication history.

3) How we collect information

We collect personal information when you:

• Submit a form, quiz, or quote request on our Site
• Contact us via email or other channels
• Use the Site (cookies/analytics tools may collect usage data)

4) Why we collect and use information

We use personal information to:

• Provide the services you request (e.g., help you request quotes or information)
• Match or route your enquiry to one or more Partners
• Improve the Site, user experience, and conversion performance
• Detect and prevent fraud, abuse, or technical issues
• Communicate with you about your enquiry (including by phone, SMS, email, or other channels, depending on your selections and consent)
• Comply with legal obligations

5) Sharing your information

We may share your personal information with:

• Partners (e.g., insurance brokers, call centres, lead buyers, service providers) so they can respond to your request
• Service providers (hosting, analytics, customer support, CRM systems, call tracking, and similar vendors) who process data for us
• Professional advisers (lawyers, accountants) and regulators where required by law

We do not sell personal information in the sense of publicly listing or distributing it; we share it with Partners to fulfill your request and operate our business model.

6) Cross-border disclosure

Your information may be processed or stored outside Australia (for example, where our service providers’ systems are located). We take reasonable steps to ensure overseas recipients handle personal information appropriately.

7) Cookies and analytics

We use cookies and similar technologies to:

• Remember preferences
• Measure traffic and conversion performance
• Improve the Site and marketing

You can control cookies through your browser settings. Blocking cookies may affect site functionality.

8) Marketing communications

If you opt in (or where permitted by law), we and/or our Partners may contact you about your enquiry and related products/services. You can opt out of marketing at any time by following the unsubscribe instructions in emails or contacting us.

9) Data security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. We retain personal information only as long as necessary for the purposes described above (and as required by law, dispute resolution, or record-keeping).

10) Access, correction, and complaints

You may request access to or correction of your personal information by contacting us (see “Contact us” below). If you have a complaint about how we handle personal information, contact us and we’ll respond within a reasonable time. If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

11) Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

12) Contact us

Email: [email protected]

Business name: Occam Cover
Address: 7 Carnarvon Court Sunbury, VIC 3429